Terms and Conditions

1. Prices & Taxes

Prices indicated in the purchase order are inclusive of taxes. Taxes as applicable under the relevant laws at the time of invoice shall be charged.

(a)   Seller reserves the right to change prices and/or otherwise pass on cost increases to the Buyer at any time. Revised prices may apply to all orders shipped after the effective date of the price change.  

 (b)   Regardless of any automated order acknowledgement, Seller reserves the right to amend any purchase order within 30 days of its receipt by notifying to the Buyer in writing. There shall be no cancellation of any order accepted by the Seller unless otherwise agreed by Seller in writing.

(c)   Seller will endeavour, but offers no guarantee, to meet Buyers requested delivery date (as applicable) and Seller will keep the Buyer updated on the expected shipment dates. In any event, Buyer acknowledge and accept that orders of products impacted by supply constraint, force majeure or equivalent events outside of Seller’s control, and/or other changed circumstances, may not be available for shipment.


2. Payment Terms

Payment shall be made as per the terms stated on the Invoice. Seller reserves its right to suspend any future delivery if any invoices remain unpaid wholly or in part or if the account exceed the authorized credit limit. Approved adjustments, if any shall be settled through credit notes only.


3. Invoice Discrepancies

Any claim on Seller for visible shortage or damage of goods against this invoice should be notified to Seller within 48 hours of delivery of the goods via email at “sales@ramanweil.com” along with transporter’s LR POD (Lorry Receipt Proof of Delivery) copy bearing relevant remarks, any supporting documents and estimated value of the loss. Buyer shall be solely responsible and fully liable for any claims made after 48 hours of delivery.


4. Breach and Termination

No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in writing of the Seller and the Buyer shall indemnify the Seller in full against all loss, costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Seller as a result of any cancellation. Without prejudice to any rights or remedies Seller may have under these GTC and unless otherwise stated in the definitive agreements between the parties Seller may, by written notice to Buyer, terminate with immediate effect any agreement, or any part thereof, without any liability whatsoever, if (a) Buyer fails to make payment for any goods to Seller when due;(b) Buyer fails to accept conforming goods supplied hereunder;(c ) any proceedings in insolvency, bankruptcy (including reorganization) liquidation or winding up are instituted against Buyer, whether filed or instituted by Buyer, voluntary or involuntary, a trustee or receiver is appointed over Buyer, or any assignment is made for the benefit of creditors of Buyer; or (d) Buyer violates or breaches any of the provisions of these GTC. Upon occurrence of any of the events referred herein, all payments to be made by Buyer under the Agreement shall become immediately due and payable.


5. Delivery

The mode of and carrier for delivery of goods within India shall be selected by Seller. The Seller shall be entitled to deliver the goods at the address notified by the Buyer and Seller's delivery record shall be prima facie proof of delivery of the goods to the Buyer. While Seller will endeavour to adhere to stipulated delivery schedule, any delay, however caused will not entitle the Buyer to claim any damages of any nature from Seller.

Delivery timeline is minimum within 7 days to maximum 10 days after placing the order.


6. Packaging & Labelling

The Buyer shall not remove, destroy, alter, tamper or modify the packaging and/or the declarations on the goods supplied by the Seller.


7. Return of Goods/Return & Cancellation Policy

Products after purchase are not refundable. 

Items can be exchanged if you've received them in a physically damaged condition, if they are missing parts or accessories, are defective or different from the description on the product detail page www.ramanweil.com

Cancellation Policy:

Orders for products cannot be cancelled after purchase.


8. Confidentiality & IP

Seller shall retain title to and possession of all designs, trademarks and all intellectual property of its goods. Except for non-confidential documentation provided to Buyer for distribution with a corresponding product, Buyer acknowledges that all technical, commercial and financial information (including without limitation any source code) disclosed to Buyer by Seller is the confidential information of Seller. Buyer shall not disclose any such confidential information to any third party and shall not use any such confidential information for any purpose other than as agreed by the parties and in conformance with the purchase transactions contemplated herein.


9. Warranty

Seller shall have no obligations for breach of warranty if the alleged defect or non- conformance is found to have occurred as a result of: environmental or stress testing, misuse, neglect, improper installation, accident, improper repair, alteration, modification, improper storage, improper transportation or improper handling of the goods, after the risk of loss in the goods has passed to Buyer and additionally the Seller shall be under no liability in respect of any defect in the goods arising from any drawing, design or specification supplied by the Buyer and the Seller shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, abnormal working conditions, failure to follow the Seller’s instructions (whether oral or in writing), misuse or alternation or repair of the Goods without the Seller’s approval.